Education Policies

Richmond Association of REALTORS®

The Real Estate School Policies

  1. Attendance
  2. Cancellation Policy
  3. Inclement Weather
  4. Credit/Grades for Courses
  5. Audit Policy
  6. Electronic Devices
  7. Cheating
  8. Dress Code
  9. Non-Member Policy


RAR strictly enforces the Real Estate Board’s guidelines on class attendance. Class registrants who arrive more than 15 minutes past the published class start time will not be admitted to the class. No exceptions. Late arrivals may re-schedule for a future class. Any student who spends an excessive amount of time outside of the classroom when class is in session will not receive credit.

Cancellation Policy

The Real Estate School reserves the right to cancel any classes, in which case a full refund will be provided for all paid registrations.

Students may cancel any RAR/CVR MLS class registration provided RAR receives written notice of such cancellation by close of business, two business days prior to the start of the class. Students who cancel their class registration by close of business, two business days prior to the class date will receive a refund of any paid registration fee. Registration fees are forfeited if written cancellation is not received at least 2 business days prior to the class date. Please email cancellations to

Some designation, specialty classes or events with educational offerings may have different cancellation policies. Those policies are published on the education page of the website and noted on the class flyer. Students are advised to review the class registration prior to registering for a class.

Inclement Weather

Please call 422-5000 prior to class start time. If there is a message indicating that your class has been cancelled, please contact us at (804) 422-5000 the following business day for information on a rescheduled date for your class or to receive a refund or credit to take another class.

Credit/Grades for Courses

Classes carrying continuing education or post licensure credit will be submitted to the Real Estate Board within three (3) business days of the conclusion of the class. For information pertaining to grades for the Principles of Real Estate and Brokerage courses, please review the policies published on the education page of the web site.

Audit Policy

RAR allows students to audit a class that they have taken with The Real Estate School within a two year time period from when they initially attended the class, subject to space availability. The option to audit may be used only once for any given class. Auditing a class entitles a student to sit in on the course in order to receive the benefit of re- hearing the instruction, but does not provide for the student to receive an additional copy of the course materials. Students auditing a class are also are ineligible to receive CE or PL credit for their attendance.

Electronic Devices

For safety reasons, mobile devices may not be plugged into wall outlets in the classroom. There are charging stations located in the downstairs lobby should you need to recharge a device. Only hand-held, silent, solar- powered or battery operated calculators are permitted in the classroom. Recording devices are not permitted. Laptops, IPads, and other portable computers/devices are permitted for the sole purpose of viewing class handouts or taking class notes. If their use disrupts other students you may be asked to discontinue use or move to another seat in the classroom. Cell phones and pagers are to be switched to the silent or vibrate mode while in the classroom. If you feel you must take a call while attending a class, discretely leave the classroom and limit the duration of your call. Excessive time away from  the classroom while the class is in session may result in your not receiving credit for attending.


Any student who is caught cheating, by either giving or receiving aid, on an exam will automatically be dismissed from the class, without a refund, and given a failing grade for the class. The student may reschedule and pay again for the next available class. Any student who is found to have cheated twice will not be readmitted to any TRES course requiring testing. Cheating is defined as: “Using or attempting to use unauthorized materials, information, notes, study aids, textbooks, or obtaining unauthorized assistance from any sources including other students.”

Dress Code

Business casual dress is recommended while attending classes. When in doubt as to whether an article of clothing or outfit is appropriate it is safe to assume that it probably is not.

Non-Member Policy

Non Members may take any course offered by The Real Estate School. They must comply with all policies set by The Real Estate School and the Richmond Association of REALTORS®. Non-member pricing may apply

RAR reserves the right to revise or change its policies at any time. Such revisions or changes will be published on the education page of the RAR web site Any revisions or changes to RAR Real Estate School policies are effective the date of publication on the RAR web site. To download a copy of the Real Estate School Policies click Here.

Graduate Realtor Institute® Policies

ATTENDANCE POLICY: Class will begin promptly at 8:00 a.m. Nar realtor® institute policies and procedures requires that attendance at 87 of the 90 course hours is required in order to obtain credit and, consequently, the GRI designation. Students may not miss more than 15 minutes per module. Students missing more than the allotted 15 minutes will be disqualified for credit.

PAYMENT POLICY:  Guarantee yourself a seat in the GRI module of your choice by accompanying your completed registration form with full tuition payment (which includes a $20 non- refundable, non-transferable deposit). All registrations processed on a first-come, first-serve basis.

CANCELLATION AND REFUND POLICY:  Cancellation requests (written or phoned) will be accepted through 5:00 p.m. 8 days preceding each module. All paid tuition other than the $20 non-refundable, non-transferable deposit will be refunded. No refunds will be given for cancellations made after the close of business on that day. (Requests for refund consideration due to extenuating circumstances must be received in writing within 15 days after module start date.) Cancellation requests will be handled only through the office that handled your registration.
STANDBY POLICY:  once classroom space for any course of the realtor® institute program has been filled, registrations for the course will be accepted on a standby basis only.  Policy pertaining to the processing of standby registrations is as follows:
1. As standby registrations are received, the registrant is assigned a standby number on a first-received, first-served basis.  This number indicates the registrant’s position in line for any openings that may occur in the course.
2. Any standby registrant not contacted prior to the session is to assume that class openings are not available. All tuition payments will be promptly returned at the end of the module.
3. If on the day of the module, there are registrants who do not show up for the course, standby registrants who are present will be admitted in order according to their position on the standby list. (The 15-minute window should pass before standby registrants are admitted.)

1. You must complete the nine “required” modules and take three of the five “optional” modules or equivalent credit within a five-year period.
2. You must receive a passing grade for each module examination and you may not miss more than 15 minutes of any module.
3. You must hold membership in the National Association of REALTORS®.
4. You must complete the GRI Designation Application and pay the one-time fee of $25 (the application will be sent to you upon completion of last module – not available online).
5. You may make use of the GRI Designation on business cards, stationery, etc. Only when you have completed all of the steps listed above.

If you have any questions, please feel free to call VAR’s Conferences & Professional Development Group 1-800-755-8271.  To download a copy of the Graduate Realtor Institute® Policies click here.

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