REALTOR® Code of Ethics Enforcement
Real estate professionals who choose to join an Association of REALTORS® set themselves apart from non-member real estate licensees by agreeing to uphold the Code of Ethics of the National Association of REALTORS® and its standards of ethical conduct. If you believe that a REALTOR® has violated any Article[s] of the Code of Ethics, you may file a complaint alleging such violation through the member’s local Association or any Association to whose Association-owned and operated Multiple Listing Service the member participates or subscribes.
Ethics Complaint Resources
REALTOR® Code of Ethics and Standards of Practice
Ethics Complaint Guidelines & Form
NAR: Before You File an Ethics Complaint
Once you have completed your documentation
Your complaint paperwork, the complaint form, narrative and supporting documentation should be forwarded to:
Via Email (preferred method)
Richmond Association of REALTORS®
Email: prostandards@RARealtors.com
Via Mail
Richmond Association of REALTORS®
Attn: Professional Standards
8975 Three Chopt Road
Richmond, VA 23229
Mediation for the General Public
The CVR MLS Purchase Agreement requires non-binding mediation in the event of a dispute involving the parties to a real estate transaction. To begin the mediation process, the party desiring mediation downloads and completes the mediation request form then engages a court-certified mediator and provides them with the completed form. Links to the Virginia Judicial System Mediator database are provided below.
To locate a mediator by court jurisdiction, click here.
To locate a mediator with specific qualifications, click here.