Matrix OS/Browser Compatibility
Matrix 6.12 – Matrix 6.12 is compatible with the latest browser versions supported by mainstream operating systems. Retired operating systems and browsers, such as Windows XP and Internet Explorer 8 and 9 (IE8, IE9), are not supported. All users who are using a previous version of these browsers will be presented with a warning at login to encourage upgrading. Our vendor will support upgrades to browsers as soon as reasonably practical after the date when the new version of the browser is available for shipment in new retail computers.
Matrix Desktop – Desktop users who choose to use Internet Explorer (IE) on Windows 7 and 8 can upgrade to IE11. Windows 10 users can use IE11 or Edge Browser. Firefox and Chrome automatically update to their most recent versions regardless of underlying operating system. Matrix Desktop supports the following browsers;
- Internet Explorer 11 and Edge Browser
- And the most recent versions of:
- Android Browsers
- Chrome Mobile
- Safari Mobile
Matrix Mobile – iPad and Android Tablet users should ensure they’re up to date with the most recent version of their browser they can install. Matrix Mobile supports the following browsers:
- IOS Safari
- IOS Chrome
- Android Browser
- Android Chrome
Any reports with issues against other platforms, including Windows Phone, will be fixed on a best-effort basis.