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A Warm Line is a peer-run support line for individuals who need someone to listen with non-judgmental compassion and/or receive referrals for behavioral health services when requested. Warm Lines are available for anyone, regardless of insurance.

COVID-19 Support Warm Line
Call 877-349-6428
Monday – Friday | 9AM – 9PM & Saturday – Sunday | 5PM – 9PM
For those dealing with grief and trauma due to COVID-19

AliveRVA Warm Line
Call 833-4PEERVA (833-473-3782)
Monday – Sunday | 8AM – 12AM
For peer recovery, recovery resources & treatment including food, housing and health resources

Mental Health America of Virginia Warm Line
Text 866-400-6428 (Wednesday, Friday & Saturday | 5PM – 9PM)
Call 866-400-6428 (Monday – Friday | 9AM – 9PM and Saturday – Sunday – Holidays | 5PM – 9PM)
For Spanish callers 866-400-6428 (Friday & Saturday | 5PM – 9PM)
To connect to wellness strategies and tools to manage mental health-related experiences

National Suicide Prevention Lifeline
Call 1-800-273-8255 

National Alliance on Mental Illness (NAMI)
Call 1-800-950-6264
nami.org

Crisis Text Line
Text HOME to 741741 
Available 24/7 for any type of crisis.

Employee Assistance Program (EAP)
Your employer may offer an Employee Assistance Program (EAP) that covers mental health counseling. Contact your employer for more information.

Substance Abuse and Mental Health Services of America (SAMHSA)
SAMHSA offers a confidential and anonymous source of information for persons seeking treatment facilities in the United States for substance use/addiction and/or mental health problems. The Behavioral Health Treatment Services Locator breaks down services by location in the US and includes services provided, service area, payment accepted and more.

Richmond Behavioral Health Authority
Call 804-819-4100 | rbha.org/services
For mental health crisis services, call 804-819-4100
Serves the City of Richmond

Accepted Forms of Payment

  • County or local government funds
  • Community Mental Health Block Grants
  • Community Service Block Grants
  • Medicare
  • Medicaid and other State funds
  • State corrections or juvenile justice funds
  • Cash or self-payment
  • State mental health agency (or equivalent) funds
  • State welfare or child and family services funds

Henrico Mental Health & Developmental Services
Call 804-727-8500 | henrico.us/mhds
In the event of a mental health or substance abuse crisis, call 804-727-8484
Serves Charles City, Highland Springs, New Kent, Providence Forge, Quinton & Sandston

Accepted Forms of Payment

  • Government funding for substance use treatment programs
  • Medicare
  • Medicaid
  • Private health insurance
  • Cash or self-payment
  • SAMHSA funding/block grants.

Chesterfield Community Services Board
Call 804-748-1227 | chesterfield.gov/878/Mental-Health-Support-Services
In a mental health emergency, call 804-748-6356
Serves Chesterfield County

Accepted Forms of Payment

  • Community Mental Health Block Grants
  • Community Service Block Grants
  • Federal Grants
  • Medicare
  • Medicaid
  • Private health insurance
  • Private or community foundation funds
  • State corrections or juvenile justice funds
  • Cash or self-payment
  • State-financed health insurance plans other than Medicaid
  • State mental health agency (or equivalent) funds
  • State welfare or child and family services funds


Goochland-Powhatan Community Services Board
Call 804-556-5400 in Goochland County or 804-598-2200 in Powhatan county | gpcsb.org
In an emergency, call 804-598-2697 or 804-556-3716
Serves Goochland County and Powhatan County

Accepted Forms of Payment

  • County or local government funds
  • Community Mental Health Block Grants
  • Medicare
  • Medicaid
  • Federal military insurance (e.g., TRICARE)
  • Other state funds
  • Private health insurance
  • Cash or self-payment
  • State-financed health insurance plans other than Medicaid
  • State mental health agency (or equivalent) funds

Hanover County Community Services Board
Call 804-365-4222 |  hanovercounty.gov/358/Community-Services-Board
For mental health or drug/alcohol crisis services, call 804-365-4200
Serves Ashland, Beaverdam, Doswell, Hanover, Mechanicsville, Montpelier & Rockville

Accepted Forms of Payment

  • County or local government funds
  • Community Mental Health Block Grants
  • Community Service Block Grants
  • Medicare
  • Medicaid
  • Federal military insurance (e.g., TRICARE)
  • Other State funds
  • Private health insurance
  • State corrections or juvenile justice funds
  • State education agency funds
  • Cash or self-payment
  • State-financed health insurance plans other than Medicaid
  • State mental health agency (or equivalent) funds
  • State welfare or child and family services funds

District 19 Community Services Board
Call 804-862-8002 | d19csb.com.
For emergencies, call 804-862-8000 | For the 24-Hour Crisis Line, call 866-365-2130 | For the Emporia-area 24-Hour Crisis Line, call 434-634-2020
Serves Colonial Heights, Dinwiddie, Emporia, Greensville, Hopewell, Petersburg, Prince George, Surry & Sussex

Accepted Forms of Payment

  • Federal, or any government funding for substance use treatment programs
  • Medicare
  • Medicaid
  • Private health insurance
  • Cash or self-payment
  • State-financed health insurance plan other than Medicaid

Health Brigade
Call 804-358-6343 | healthbrigade.org
Offers mental health services for those who do not have health insurance/do not qualify for Medicaid

Daily Planet
Call 804-783-2505 | For appointments, call 804-783-0678 | dailyplanetva.org
Provides mental health counseling (one-on-one and group), substance use counseling and psychiatric medication management/evaluation

Accepted Forms of Payment

  • Federal/any government funding for substance use treatment programs
  • Medicare
  • Medicaid
  • Federal military insurance (e.g., TRICARE)
  • Private health insurance
  • Cash or self-payment
  • State-financed health insurance plans other than Medicaid

Brain Injury Association of Virginia (BIAV)
Call 804-355-5748 | biav.net
Statewide, primary source of information and personal support for individuals, families, and professionals whose lives have been impacted by brain injury

EMS of Virginia
emsofvirginia.com
Offers community stabilization, mental health skill-building and intensive in-home services for youth

Accepted Forms of Payment

  • Aetna
  • Magellan
  • Magellan CCC+/Molina
  • Virginia Premier
  • Optima Medicaid
  • Private pay and CSA funding through FAPT for both services
  • Anthem (for youth)

Southern Change Behavioral Health Services
Call 804-446-4706 | southernchangebhs.com

Accepted Forms of Payment

  • Magellan Complete Care (Molina)
  • Magellan Behavioral Health
  • United Healthcare
  • Virginia Premier (all plans)

WHOA Behavioral Health
Call 804-282-1863 | whoarva.com

HYPE Counseling Services
Call 804-213-0259 | hypecounselingservices.org

Village Youth & Family
Call 804-225-0753 | wearethevillage.net

Y-CAPP
Call 804-225-9144