MLS Technology
If you ever need assistance with any CVR MLS technology provider, click the ‘CVR MLS Knowledge Base’ button below. You can search the knowledge base for training materials and FAQs or submit tickets to inquire with a CVR MLS staff member.
Contact MLS Support
MLS General and Tech Support
mls@cvrmls.com or 804.422.5004
Compliance
compliance@cvrmls.com or 804.422.5002
IDX
idx@cvrmls.com or 804.422.5001
MLS Products & Training Resources
- Online listing database
- Integrated Realist tax data
How to access:
- Access on MLS Dashboard
- RVA Homes App
Mobile experience:
Available on any mobile device, log in to the Clareity dashboard and click the Matrix icon.
- Agent and Consumer facing search tool
- Real-time access to agent-only MLS information
- Agent safety features
How to access:
- Access on MLS Dashboard
- Forms library
- Digital signing platform
- Transaction tracking
How to Access:
- Access on MLS Dashboard
- TransactionDesk App (iPhone users, only)
- Clean data
- Check for potential violations
How to access:
- Access on MLS Dashboard
- Widget on Matrix Homepage
- Sends Open House information to various websites
- Includes Richmond.com/realestate, Realtor.com, and more
How to access:
- Open House section of Modify Listing form
- Market analytics tool
- Inventory analysis
- Track changes over time
How to Access:
- Access on MLS Dashboard
- Click here for Public FastStats
- Dedicated mobile app
- Client facing search tool
- Easy, on-the-go searching
How to access:
- Download the app from the Apple or Google Play stores
- Electronic business card
- Lead capture tool
- Listing announcement tool
How to access:
- Icon on MLS Dashboard
- Showing schedule service
- Manage showing instructions
- Request feedback from showing agents
How to access:
- Access on MLS Dashboard
- Single Sign on (SSO) through Matrix under each listing
- ShowingTime App in the Apple and Google Play stores
- Issue Limited Access Codes to contractors
- Use your smartphone as a lockbox key
- Easy to Use Mobile App
- Agent Safety Features
How to access:
- Access on MLS Dashboard
- Visit our Lockbox Service page
- Download the Mobile App from the Apple or Google Play Stores
- Instruction for installing and configuring new hardware and software.
- Diagnosis and repair of computer hardware and software issues.
- Advice for purchasing hardware, software and services.
- Basic instruction with major software applications.
- Recommendations for upgrades and updates.
How to access:
- Icon on MLS Dashboard
- Search New and To-Be-Built homes
- Sign up your buyer to secure commission
How to access:
- Access on MLS Dashboard
- Client retention tool
- Tracks consumer’s property value
How to access:
- Access on MLS Dashboard
Up-to-date real estate information & tools
CVR MLS has partnered with Homes.com; this partnership provides Homes.com with a direct data feed of our listings. The partnership does NOT provide single sign-on from Matrix.
Order Marketing Services, including:
- Photo editing
- Dedicated listing website
- Postcards
How to access:
- Access on MLS Dashboard
- Access in Matrix
- Postcards link on Matrix Public Record Search
- Postcards link on Realist
- Integrate MLS information into users’ websites
How to access:
- Data Feed Instructions
- For questions, email idx@cvrmls.com
- Manage your firm’s listing presence on the internet
- Automatically syndicate to IDX Sites
- Dashboards for Zillow, Homes.com, and ListHub
How to access:
- Listing Settings
- Broker Dashboards on each website
- Generate real-time mortgage programs
- Share payment and qualifying information
How to access:
- Icon on MLS Dashboard