MLS Technology

CVR MLS Support

Clareity Dashboard

The Clareity Dashboard will launch October 22, 2019 to provide single sign on options with technology providers and an enhanced user experience. The first time you log in, you will be required to reset your password. The password must be twelve or more characters, but there are no requirements for case, numbers or special characters. When choosing your password, be sure it is easy for you to type and something you will always remember.

Enrollment Process October 22 and After

  • Only you have access to reset your password
  • You no longer have to change your password every 90 days
  • Choose your password per the requirements ahead of initiating enrollment
  • The experience will be best on a desktop device instead of mobile. Do not use a shared computer without clearing the browser cache
  • You must be able to answer three of your security questions
  • Your password cannot be the same as your previous password

Quick Tips on Choosing a Password

  • You must type in your password each time you log in to the MLS
  • Hitting backspace will delete the whole password
  • You may not copy and paste your password
  • Your browser will not be able to store or save your password
  • No special characters or capitalization is required
  • Spaces count as a character
  • Your password must be 12 or more characters
  • If you find you don’t like typing what you picked, you can reset it later

Clareity Enrollment Video

Password Selection Video

Clareity Support:

  • By emailing mls@cvrmls.com
  • By calling 804.422.5004
  • By calling AnswerLink at 866.412.9842

Banned Words

  • The password cannot contain one of the words or phrases on CoreLogic’s banned word list, such as “11111,” “sunshine,” or “password”

Enhancements

Enhancements to your user experience will include single sign on (SSO) with several technology providers, along with a superior mobile and desktop navigation experience.

MLS Products & Training Resources

  • Online listing database 
  • Integrated Realist tax data 

How to access: 

  • Icon on Clareity Dashboard  
  • RVA Homes App 

Mobile experience:

Available on any mobile device, log in to the Clareity dashboard and click the Matrix icon.

  • Agent and Consumer facing search tool
  • Real-time access to agent-only MLS information
  • Agent safety features

How to access:

  • Icon on MLS Dashboard
  • Forms library
  • Digital signing platform
  • Transaction tracking

How to Access:

  • Icon on MLS Dashboard
  • TransactionDesk App (iPhone users, only)
  • Clean data
  • Check for potential violations

How to access:

  • Icon on MLS Dashboard
  • Widget on Matrix Homepage
  • Sends Open House information to various websites
  • Includes Richmond.com/realestate, Realtor.com, and more

How to access:

  • Open House section of Modify Listing form
  • Market analytics tool
  • Inventory analysis
  • Track changes over time

How to Access:

  • Icon on MLS Dashboard
  • Dedicated mobile app
  • Client facing search tool
  • Easy, on-the-go searching

How to access:

  • Download the app from the Apple or Google Play stores
  • Electronic business card
  • Lead capture tool
  • Listing announcement tool

How to access:

  • Icon on MLS Dashboard
  • Showing schedule service
  • Manage showing instructions
  • Request feedback from showing agents

How to access:

  • Icon on MLS Dashboard
  • Single Sign on (SSO) through Matrix under each listing
  • ShowingTime App in the Apple and Google Play stores
  • Issue Limited Access Codes to contractors
  • Use your smartphone as a lockbox key
  • Easy to Use Mobile App
  • Agent Safety Features

How to access:

  • Icon on MLS Dashboard
  • Lockbox Service
  • Download the Mobile App from the Apple or Google Play Stores
  • Instruction for installing and configuring new hardware and software.
  • Diagnosis and repair of computer hardware and software issues.
  • Advice for purchasing hardware, software and services.
  • Basic instruction with major software applications.
  • Recommendations for upgrades and updates.

How to access:

  • Icon on MLS Dashboard
  • Search New and To-Be-Built homes
  • Sign up your buyer to secure commission

How to access:

  • Icon on MLS Dashboard
  • Client retention tool
  • Tracks consumer’s property value

How to access:

  • Icon on MLS Dashboard

Up-to-date real estate information & tools

CVR MLS has partnered with Homes.com; this partnership provides Homes.com with a direct data feed of our listings. The partnership does NOT provide single sign-on from Matrix.

  • Integrate MLS information into users’ websites

How to access:

  • Manage your firm’s listing presence on the internet
  • Automatically syndicate to IDX Sites
  • Dashboards for Zillow, Homes.com, and ListHub

How to access:

  • Listing Settings
  • Broker Dashboards on each website
  • Generate real-time mortgage programs
  • Share payment and qualifying information

How to access:

  • Icon on MLS Dashboard
REALTORS® Property Resource (RPR)

Core Products / Services

AnswerLink (Matrix Product Support)

When to use this resource.

Virginia REALTORS® Tech Line (General tech support)

When to use this resource.

Data Feeds (IDX, VOW)

When to use this resource.

Instanet/TransactionDesk

When to use this resource.

ShowingTime and SmartCharts

When to use this resource.